Frequently Asked Questions π
ποΈ Bookings & Payments
Once your payment is successful, you will receive an instant confirmation via email and WhatsApp with your Booking ID and PNR. If you don't see it within 15 minutes, please check your spam folder or contact our support team.
Yes! For many of our domestic and international tour packages, we offer "Partial Payment" options where you can secure your booking with a small token amount and pay the balance before your travel date.
Absolutely. We use 256-bit SSL encryption and partner with Indiaβs leading secure payment gateways like Razorpay and Paytm. We do not store your full card details on our servers.
π Visa Assistance
While no agency can guarantee a visa (as the final decision rests solely with the Embassy), we have a 98% success rate. Our experts meticulously review your documents to ensure they meet every requirement.
Embassy visa fees are non-refundable by the government. However, we will analyze the reason for rejection and help you re-apply with the correct documentation if possible.
βοΈ Cancellations & Refunds
You can initiate a cancellation through the "My Bookings" section on our website or by emailing our support team. Please note that cancellation charges vary based on the service provider's policy.
Once approved, we process it within 48 hours. However, it typically takes 7 to 14 business days for the amount to reflect in your original payment method, depending on your bank's policies.
πΊοΈ General Travel
Yes, we strongly recommend it. You can add comprehensive travel insurance to any of our packages during the checkout process to cover medical emergencies, trip delays, or lost baggage.
Definitely! Whether you want to add an extra night in Dubai or change a hotel in Manali, we specialize in "Bespoke Travel." Just use our inquiry form or WhatsApp us your requirements.