1. Introduction
Welcome to Ram Travel (Travellers Deals). These Terms & Conditions govern your use of our website and the purchase of travel services. By making a booking, you agree to these terms in full.
2. Scope of Service
Ram Travel (TravellersDeals.com) is a travel intermediary. We do not own, manage, or operate any airlines, hotels, or tour services. Travellers Deal is a travel service provider offering holiday packages, flights, hotels, and related travel services. Our role is to facilitate the booking process between you (the Customer) and the Third-Party Service Providers.
- Your contract for the actual travel service is with the Service Provider (e.g., Indigo, Marriott, etc.).
- Their specific terms and conditions will apply to your journey or stay.
3. Booking & Confirmation
- All bookings are subject to availability and confirmation.
- All bookings are subject to availability at the time of processing.
- A booking is confirmed only after receiving the required payment. A booking is only considered “Confirmed” once you receive a confirmation email with a PNR or Booking ID from us.
- Full payment must be made before the travel date as specified.
- Prices are subject to change without prior notice until booking is confirmed.
- You are responsible for providing accurate passenger names (matching Govt. ID/Passport). Any name change requests after ticketing may incur heavy penalties from the provider.
4. Pricing and Payments
- Total Price: The price displayed at the final checkout includes all applicable taxes and our service fees. Package prices include only the services specifically mentioned in the itinerary.
- Additional costs such as personal expenses, meals (unless stated), travel insurance, and optional tours are not included.
- Payment Methods: We accept major Credit/Debit Cards, UPI, and Net Banking through secure, SSL-encrypted payment gateways.
- Currency: All transactions are processed in INR. Prices may vary depending on availability, travel dates, and currency fluctuations.
5. Cancellations and Changes
- All requests for changes or cancellations must be submitted via [Insert Support Email] or your user dashboard.
- Cancellations are subject to the specific refund policies of the airline/hotel, plus a TravellersDeals.com administrative processing fee.
- Non-Refundable Rates: Some promotional “Deals” are strictly non-refundable as per the supplier’s rules.
6. Travel Documents & Insurance
- It is the traveler’s sole responsibility to ensure they possess valid Passports, Visas, and Health Certificates (like COVID-19 or Yellow Fever) for their destination.
- We strongly recommend purchasing Comprehensive Travel Insurance to cover trip cancellations, medical emergencies, or loss of baggage.
- Travellers Deal is not responsible for any issues arising due to incomplete or invalid documentation.
7. Visa & Immigration
- Visa approval is solely at the discretion of the respective embassy or consulate.
- Travellers Deal is not liable for visa rejection or delays.
- Visa fees are non-refundable once processed.
8. Changes & Amendments
- Any changes to bookings (dates, names, services) are subject to availability.
- Additional charges may apply depending on airlines, hotels, or other service providers.
9. Cancellation & Refunds
- All cancellations and refunds are subject to our Cancellation & Refund Policy.
- Please refer to the dedicated policy page for full details.
10. Liability Disclaimer
- Travellers Deal acts as an intermediary between customers and service providers (airlines, hotels, tour operators).
- We are not responsible for:
- Flight delays or cancellations
- Hotel issues
- Loss of baggage or personal belongings
- Injuries, accidents, or unforeseen events during travel
11. Force Majeure
Travellers Deal shall not be held liable for any failure or delay in performance due to circumstances beyond our control, including:
- Natural disasters
- Government restrictions
- Political instability
- Pandemics or health emergencies
12. User Responsibilities
- You agree not to use this website for any fraudulent or speculative bookings. Any misuse of the site may lead to the immediate cancellation of your account and bookings without a refund.
- You agree to provide accurate and complete information while booking.
- You are responsible for reviewing all travel details before confirmation.
13. Intellectual Property
- All content on this website (text, images, logos) is the property of Travellers Deal.
- Unauthorized use or reproduction is strictly prohibited.
14. Third-Party Links
- Our website may contain links to third-party websites.
- We are not responsible for their content or policies.
15. Privacy
- Your use of our website is also governed by our Privacy Policy.
16. Changes to Terms
Travellers Deal reserves the right to update or modify these Terms & Conditions at any time without prior notice.
17. Governing Law & Jurisdiction
These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Rohtak, Haryana.
18. Contact Us
If you have any questions regarding these Terms & Conditions, please contact:
Travellers Deal
📍 Location: Shop No. 36, Indian Tower, near Sukhpura Chock, Kirpal Nagar, Rohtak, Haryana 124001
📞 Phone: +91 8802107862
📧 Email: info@travellersdeals.com