Refund Policy – Ram Travel FZE (Travellers Deals)
Effective Date: 01/04/2025
At Ram Travel FZE, we strive to provide exceptional travel experiences. However, we understand that plans may change. Below is our refund policy for cancellations and modifications:
1. Cancellation & Refund Eligibility
- Tour Packages & Activities: Refunds are subject to the cancellation terms of hotels, airlines, and service providers. Please check individual booking policies before confirming.
- Flights & Accommodation: Refunds depend on airline and hotel policies. Non-refundable bookings will not be eligible for a refund.
- Visa Services: Visa processing fees are non-refundable once the application is submitted.
2. Refund Processing
- Approved refunds will be processed within 7-14 business days via the original payment method.
- Transaction fees or administrative charges may apply to cancellations.
3. No-Show & Late Cancellations
- No refunds will be issued for no-shows or cancellations made after the specified deadline.
- Some services may allow rescheduling instead of cancellation.
4. Force Majeure & Unforeseen Circumstances
- If a trip is canceled due to natural disasters, pandemics, or government restrictions, we will assist with rescheduling or refunds as per supplier policies.
5. Cancellation Requests
Cancellation requests must be made in writing via email or WhatsApp using the registered contact details.
Refund Process
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Eligible refunds will be processed after deducting applicable service charges, supplier fees, or government charges.
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Refunds will be credited to the original mode of payment.
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Refund processing may take 7–10 working days, depending on banks and payment gateways.
Non-Refundable Services
Some services such as visa fees, government charges, or promotional bookings may be non-refundable.
Payment Gateway
All online payments are processed securely through authorized Indian payment gateways.
5. Contact Us
For refund requests or inquiries, please contact us at: 📧 Email: info@travellersdeals.com📞 Phone: +91 8802107862